Frequently Asked Questions

You can pay for your reservation upon arrival at the hostel by cash or bank card. We accept all Visa, Elcard, Mastercard cards. Also for your convenience, fast electronic transfers from Sberbank, Tinkoff and Kaspi are available. Contact us and we will advise you.

Cancellation is subject to the standard terms and conditions of the aggregator through which you booked your accommodation. You can also contact us directly in any convenient way.

In most cases, you will not need to. However, some aggregators may ask you to provide your card details.

There are no age restrictions at this time.

You can call the phone number listed on the website, or contact via your favorite messenger using the yellow button at the bottom right of this page.

Send us an application form. The group booking section is on the home page of this website. You can follow this link and fill out an application. Or email us on any messenger. Your application will be considered as soon as possible.

We cannot guarantee this possibility. It depends on the busyness of the hostel on the dates of your arrival. But we will do our best to accommodate your wishes.

Check-in and check-out times are standard. Check-in from 14:00. Check-in before 12:00.
However, if possible, we always meet our guests and try to take into account all wishes.
Just contact us in any way convenient for you.

The reception desk is open 24/7. You can arrive at any time that suits you. However, if you plan to arrive late at night, please inform us at the time of booking. We are sensitive to the peace of our guests and try not to disturb them late at night. If you inform us in advance about the late arrival - we will definitely think of something. To make it comfortable for both you and those guests who are already staying in the hostel.

You will need an identity document (passport or ID card). You will also need to sign an accommodation contract and agree to the rules of our hostel.

Yes, we will meet you and try to accommodate you as soon as possible. We have luggage storage space, so you are welcome - no problem.

Yes, of course. We always go out of our way to accommodate our guests. It's not a problem.

Generally speaking, yes. The administrator is always at the hostel and will open the door for you.
However, we always take care of the comfort of guests who are already staying in the hostel. Therefore, it is better to discuss the details and check-in time well in advance. Just write to us in any messenger using the yellow button in the bottom left corner of this page.

We will do our best to resolve your issue and at no extra charge. Just let us know in advance. Write to us in any messenger using the yellow button in the bottom left corner of this page.

Unfortunately, this option is not available. However, a fully equipped kitchen is provided free of charge for all our guests - you will be able to prepare your own breakfast. There are also several food delivery services in Bishkek, and within 15-30 minutes a courier will deliver your food from the cafe/restaurant you choose. In the immediate vicinity of our hostel there are a lot of catering establishments of completely different formats. Everyone will find an option to his liking.

Yes. A fully equipped modern kitchen is available to all our guests completely free of charge. Cooktop / oven / toaster / microwave / refrigerator / cooler with drinking water / set of dishes.

There's no bar on our property. But there are a few right nearby. Besides, we are located in a fairly developed neighborhood. There are a lot of cafes and restaurants of various formats within walking distance. Drinking alcoholic beverages on the territory of our hostel is not welcome.

Yes included. Each guest receives a set of fresh linens and a clean towel.

Towels are included in the booking fee.

All our sockets are type F (Europe, Russia).

Each guest receives an individual locker when booking the hostel, which is locked with a key. If you have a lot of things, or they have non-standard sizes - we will definitely work something out.

Does your hostel have a hairdryer that guests can use?

We are very fond of animals. But, unfortunately, pets are not allowed in our hostel. That rule doesn't work at our People Guest House, though.

Yes. We have a laundry room and everything you need to dry and iron your clothes. The laundry room is equipped with modern washing machines. For a nominal fee you can wash and tidy your clothes.

Yes, we rent our co-working space for business and social events: lectures, master classes, hobby meetings. We do not organize personal events (birthdays, parties, etc.).

Open space is an open layout without separate offices. All workplaces are located in one spacious and bright room, where it is easy to concentrate and at the same time be part of the general rhythm.

Co-working is open 24 hours a day - come at any convenient time, especially if inspiration comes at night.

No reservation is required for hostel guests. If you are not staying with us - it is better to check availability in advance.

Yes, access to the co-working space is included in the price - with no additional fees or restrictions.

Yes, we have flexible terms - choose the format that suits you best. Please ask the receptionist for details and current prices.